Who We Are...Hall of ShameTestimonials

Who We Are...


Hello fellow officials.

 

It’s Wrong and we are getting squeezed out!

 

My name is Rex Mehrhoff and as I look at turning 60 years old I want to pass along my insights into being part of this ‘Official Supply Business’. I started serving our fellow officials in 1998 and knew in an instant that this is what I wanted to do the rest of my life. For me this was a ‘passion and a calling’ to serve umpires and referees across this great country. There is or were over twenty smaller companies just like ours that felt this same level of honor and appreciation at serving your needs. However, our efforts and ability to compete on a level playing surface for many of us smaller companies have been seriously undermined! The giants in our industry continue to write checks and abuse their influence by knocking on and being granted ‘special access’ to the doors of our state offices. These individuals simply have money that the rest of us do not have. They have these monies available not as a result of ethical business practices or successful business models, but rather as a result of their professional lives as a college football official, Professional Referee and/or as a Major League Umpire. Each of these individuals worked hard to climb to the top of their profession and are excellent officials at the high end college and professional levels. However, through their long lasting careers they have been fortunate to contact along the way many other key persons and administrators that are in positions to make state level decisions that in the end have severely limited and restricted YOUR ability to choose for yourself where to buy ‘Authorized Officials Apparel’. This normally includes shirts, jackets and caps with state logos. But in Florida it now includes the new black pants that football officials are REQUIRED to wear…with a small 2” FHSAA patch…that is ONLY available to purchase with one specific company!!!! Each of you, regardless of the state you live, should consider this act as an insult. It is like ‘they’ are saying…”you are not smart enough or capable of choosing the right items that are now required”! In today’s hard economical times you will directly benefit and get the most value from your hard earned dollar IF YOU HAVE MANY COMPANIES COMPETING FOR YOUR BUSINESS! Honestly…the pandering and backroom deals that go on at MANY of our High School state offices is sickening, immoral, unethical and even illegal! Many of you might think…”if these actions are not legal, why do we never read about this in printed articles like Referee Magazine?” First…please consider what companies advertise the most in this publication. So…Referee Magazine won’t touch this important topic with a 10 foot pole! It is not in their best interest! Unfortunately for small companies like ours the reality is ‘they know’ that we don’t have the time and/or financial capabilities to challenge these unlawful practices in a court of law.  Doing so would mean coming up with $40,000 in start-up retainer money for an attorney and then waiting for years or decades to address this transgression in court. THE BEST idea or standard would be to…keep ALL companies…big & small…OUT of the politics and everyday practices of our state high school offices!

 

I’m not stupid or naïve…I know all business are struggling in this bad economy…even the ‘big-boys’. My hope is that we all ‘make-it’. Again…at the core of this battle is ‘The Spirit of Competition’ and when presented fairly…the true value available to you…the customer! So…please…stand-up and make your opinions known and your voice heard the next time someone – anyone tells you…”you MUST buy a certain apparel item with a state logo through a certain business!!! IF…you don’t, in the near future, you are going to find you have less options, be paying higher prices and receiving less customer service. THESE 3 THINGS ALWAYS HAPPENS…ALWAYS…100% of the time! In this industry…YOUR HARD EARNED DOLLAR will be worth much less. And…the TRUTH IS…it’s only this way because we allowed it to get this way! Heaven forbid…we complain…we might get assigned less games if we stand-up to the ‘wrong person’. As a group...we must get back to the basics and guiding principals we all were hopefully taught. That is…FAIR COMPETITION is a good thing. And…after you have paid your taxes…NOBODY has the RIGHT TO TELL YOU WHERE TO SPEND YOUR HARD EARNED MONEY!!! If somebody says…”you need this cap adorned with this specific state logo” or anything close to this statement…SAY “GREAT…WHY DON’T YOU BUY IT FOR ME?”  I know this is not a practical response…but, somehow – somewhere we must stop this madness. YOU are loosing…your rights, your freedom, your ability to be an independent contractor and your purchasing power! And…small companies like ours are loosing the ‘chance to compete…fairly’ for your business. My hope is…that we can see and better understand that the lack of competition and the pandering actions of many of the self-serving state administrators that promote certain companies…IS THE PROBLEM! It is the exact SAME problem that exists today in D.C. and in our state capitols. Lobbyist that cater to the ‘Special Interest’ of only a select few…do so ON YOUR BACK…THROUGH YOUR WALLET and RESTRICT YOUR ABILITY TO PROVIDING FOR YOU AND YOUR FAMILY! IF a state wants to require all their officials to wear a certain logo…great. IF a state wants to make money off the suppliers for the right to apply their logo…great. And IF the state wants to protect the quality of the logo by supplying one approved digitized logo to each supplier who wants to offer the logo to umpires and referees…great. State by state these wants are reasonable and attainable. But…because these state organizations are tax payer funded, they are required and MUST ‘OPEN’ these opportunities to ANY and ALL businesses who want to participate! Stop…picking and choosing…Stop playing God and STAY out of our wallets!

 

Am I frustrated? That’s an understatement. I will make it in this business or I won’t. But…I am comforted and take great pride in knowing that over the past 13 years, those umpires and referees that called, stopped by or placed an internet order from us…did so because ‘IT WAS THEIR FREE CHOICE TO DO SO’! This is an important achievement to be proud of. Most of my competition can not make this same claim! There was not some group, local or state association saying “You must buy from Between The Lines” – Being offered and granted special rights and ‘exclusives’…IS NOT WHAT MAKES US GREAT. On the contrary…it is these flawed practices that have gotten us where we are today. And…we are in deep trouble! Challenge the ‘status quo’ – our very future may depend on it!

 

From the bottom of I heart…I wish each of you well and a big THANK YOU for all of you who has supported us through the years!

 

Sincerely – Rex Mehrhoff –Fellow High School Umpire & Referee

Warmest regards,

Rex Mehrhoff
Executive CEO & Box Boy - Smile!

 

Hall of Shame


As a sports referee or umpire, Integrity, Trust & Honesty are the biggest character attributes that are expected from us as officials. Over the past five years I have received many requests to send merchandise first with the promise that the check or money order will follow. I have heard some fantastic stories (and unfortunately believed them)! The best was from an umpire in MN about a fire where he lost everything. As it turns out…there was no fire. Now, I do not want to lose perspective regarding the small number of ‘bad apples’. The truth is 98% were responsible and paid their bill as promised. I appreciate your past business. However, the profit and time lost trying to collect from these individuals has forced us to discontinue sending any orders without receiving payment first. Not so long ago I used to think “If you can’t trust a fellow official…who can you trust!”... The below list represents a small group of people that should not be officiating. Their deceptive actions cast a negative stain over all other officials who understand the importance of living each day by being responsible and respectful to others!

Please understand…that some of the below individuals may have moved or may not be officiating anymore. But the fact remains…they lied, avoided contact letters and did not return phone messages. They hide in the shadows pretending to be ONE OF US.

To the rest of you…good luck and take care of your loved ones.

Best wishes – Rex Mehrhoff – Proud Owner – BTL

Name Community Amount
   

 

Michael Allsbrook Virginia Beach, VA $500.00
David C Billingsley Racine, WI $278.91
Ronnie J Von Ruden Viroqua, WI $111.09
Alfred Banks Benton Harbor, MI $198.93
Michael D Porter St Louis, MO $69.30
Dan Hay Mulberry, FL $102.10
Jeffery L Crawford Conway, AR $97.60
Nick G Ciccarone Lakeland, FL $122.50
Charlie E Smith Lakeland, FL $105.62
Ray Davis Chicago, IL $179.40
Tony A Davis Union Grove, AL $87.80
Michael H Weber Kirksville, MO $263.99
Gary D Maxwell Church Hill, TN $81.80
Doug E Spears Louann, AR $91.10
Jim D Burdette Herrin, IL $30.80
Aaron D Koch Viroqua, WI $84.60
Matt I Blosser Sycamore, IL $249.80

 

 

Testimonials From Fellow Officials


August 20, 2008

Guys, if you need to order any gear, I just placed an order at www.btlofficialsgear.com (between the lines is the name of the company). I placed the order last night for 6 items. They had everything in stock and all shipped out today, and their prices were much better than honig’s. If you need anything, I’d encourage you to check them out. Just FYI.

Ken Sellberg

 


 

June 18, 2009

Rex, I received my All Star Head Gear today. I haven't had a chance to use it in a game yet, but I am already impressed with its light weight and the obvious improvement in sight lines. I am glad I took your advise that this was definitely  the best choice in head gear. I have been buying from Honigs for years, but I have never received a phone call personally from the owner about an order until last week. You will have all my business moving forward. I am in sales myself, and it is the personal relationships you make with people that makes all the difference. Good Luck with your move and I will be talking to you soon.

Sincerely,
Dave Collins  


September 15, 2008
   

Rex,

I just wanted to say thanks for sending out the wrist down indicator so soon. You didn't have to worry about getting it out so quickly as I realize through experience that things like that happen. The wrist band style worked great in the rain on Saturday as it was nice to have something to wipe the rain from my face. All the officials down here said you are great to order from, so I'm glad I listened. Great Job!

I have a question about shoes. I am good for this year, but I was wondering if you can help me out with size 16 shoes. Yes, 16! I wouldn't need them until next football season, so I am just wondering in advance.

Thanks again, 
Rick Carson


February 19, 2009

I just wanted to drop a quick note to you commending you on an excellent job.

I have been an amateur baseball umpire for 15 years and was in need of some new shirts.  I have ordered from various companies in the past but I want to say it was a pleasure doing business with yours.

Many times I have ordered equipment and it has been backordered or completely out of stock.  I was pleasantly surprised when everything arrived in perfect condition and in only 3 days!!!

I was also very appreciative of the 1-time discount of 9% I received.  Thank you so very much.

I update my uniforms/equipment as often as they need to be replaced and I believe I have found the one company that I will definitely continue doing business with.

Thank you!!!

Brent Martens


February 11, 2009

Rex,

It was great to see you again last week and chat a bit about the upcoming baseball season.  I a really sorry to see you leave the area, but completely understand your reasons.  I will miss you personally as you have been a wonderful mentor and guide for me since I began officiating 5 years ago (can you believe it, 5 years!).  I have never looked sharper and that is all thanks to you!!

I very much appreciate you shipping the WIAA hats to me, it did save me a trip!  My guess, you didn't want me to come in and bug you anymore!!  The note you wrote was very heartfelt.  This is the type of service I have come to expect from my equipment supplier :)  It meant a lot, Rex.  Thanks for the great deal on the entire order and again for shipping to my house. Please keep my name on your mailing list as I will look forward to seeing your new layout and products as you transition to your new home.  I am sure you, your wife, and your business will be very successful and be appreciated in Missouri as well!

Keep smiling Rex, you are a great man and wonderful official!

With Heartfelt Thanks,

Brent


February 4, 2009

Rex,

Boy!  Was I surprised when I received an order for some socks today from an e-mail order I placed Sunday night!  THAT'S SERVICE!!!!!!

Thank you not only for the fast shipment, but the quick turn around. 

I have been umping since college - This will be my 46th year.  I have looked for, ordered some and seen other guy's equipment over the years, so I have a pretty good idea who makes good equipment and who doesn't, especially for the amateur official.  Most of the time, I have to shop several sites, numerous stores and other venues to find a complete set of equipment that suits my specifications.  Your recent catalog contains most of the brands and models that I prefer and recommend to my younger colleagues - a refreshing find - one stop shopping!  Getting a chest protector in Florida, shin guards in Michigan and other stuff in Texas is so labor intensive. 

For years I have worn Ace elastic knee bandages to prevent my knees from being rubbed raw by shin guards.  I found your thigh-high leggings for that purpose intriguing, and am anxious to give them a try and avoid the burning behind my knees for the rest of the evening.

The generous gift of your discount did not go unnoticed, as well.  Thank you, I more than appreciate it.  You seem to have a propensity for for generosity.  If you recall, you went out of your way last year to get me some impossible to find parts for an All-Star chest protector.  I haven't forgotten that gesture, either.

While in your website, I read, and was impressed with your down-to-earth, matter-of-fact open "Who Are We" letter.  I applaud your philosophy and appreciate your approach vs. that of The Whistle Stop.  They have been "robbing" the unpaid official for years and continue to do so with the unwarranted support of Little League Baseball.  I don't like Little League showing favorites - it's just wrong, ...  it's just MONEY!

Again, thank you for the swift order, the reduced price and being a great resource!

Best Regards,

Scott


 


February 3, 2009

To:  Rex – The absolute, greatest, super magnificent Sport Official Supplier……..and I mean all of that.

You are the best I have ever had the pleasure of dealing with……So I sent the e-mail on Monday morning at 6:57am. When I got home on Monday, there was this box sitting on my front steps!!!!! Guess who it was from………my favorite Sports Official Supplier – Rex Mehrhoff!!!!!

Now that is Service!!!!!!!!!

You are the best.   That is why I always come to you first……the absolute best customer service in the industry!!!

When you get a chance, can you give me an idea of when my new jackets will be arriving…….(I figure if I send the e-mail tonight  then they will be here tomorrow—ha ha ha ha)

Thanks so much for everything and thanks for putting up with a royal pain!!!!

Talk to you later

Bill  McManus


 



Sent: Friday, September 26, 2008 1:26 PM
To: info@wiaawi.org
Subject: Gerry Davis Sports "partnership"

I was pleased to receive in my packet of basketball materials a "promotional" flyer announcing the partnership of "Gerry Davis Sports" and the WIAA.  On surface, this appears to be a good thing.....however, when one steps back and takes a 'bigger picture' look, there seems to be something missing in this arrangement.  Are all vendors being afforded the "WIAA endorsement" if they provide the same options that Gerry Davis has provided the WIAA in return for your endorsement?

I like the fact that Gerry Davis is "local" in terms of a Wisconsin business doing business to serve Wisconsin officials.  My preference has always been to do business with Wisconsin vendors first, when possible!  But, I would be remiss if I didn't mention that I have done business with another Wisconsin vendor.....providing similar officiating equipment and service.....offering quality products, "personalized" attention to my orders....and also provides a 7.5% discount to a regional official's association I belong to.  The firm I speak of is "Between The Lines Official's Gear", also located in Appleton, Wisconsin.
 
I have no axe to grind with one or the other business....I have purchased gear from both, and other Wisconsin firms, if they provide what I am looking for.  Product pricing seems comparable between both Gerry's and Rex's operations.....with "Between The Lines" generally being lower in most categories.  But that's not my biggest concern.  I don't know how the "agreement" was hammered out....but just wonder what the role/philosophy/policy of the WIAA should be when endorsing specific vendors.  As the 
sole State Association, shouldn't the position of the WIAA be to "promote" ALL vendors who meet an "OPEN" criteria in which the WIAA vendor endorsement is given?  To my mind....in effect....the WIAA has prompted a psuedo "monopoly" environment with your endorsement of "Gerry Davis Sports"...ONLY!  Did you consider offering the same opportunity to other Wisconsin vendors to obtain this valuable WIAA Endorsement?
 
Don't misunderstand me....I enjoy doing business with both these firms.  We're fortunate to have there quality products and services right here in Wisconsin.  It just seems unusual that one is "endorsed" by the WIAA while the others are not.  I would be interested in hearing the WIAA's rationale, if you choose to respond.
 
Respectfully,
 
-- wilson

    Wilson Y. Leong